At Scentella, we are committed to delivering your products safely and on time. Our shipping policy outlines the delivery times, charges, and other essential details regarding your purchase.
1. Delivery Time
We aim to process and ship your orders as quickly as possible. Our standard delivery times are as follows:
- Metro Cities: 3-5 business days.
- Other Cities: 6-7 business days.
Please note that delivery times are estimates and may vary depending on factors such as shipping carrier delays, public holidays, or high demand.
2. Shipping Charges
Shipping charges will be calculated at checkout based on your delivery address and the weight of your package.
3. Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking details, allowing you to monitor your shipment.
4. Delivery Partner
We work with trusted courier services to ensure prompt delivery of your products.
5. Undeliverable Packages
If a package is returned to us as undeliverable, we will contact you to arrange reshipping. Additional shipping charges may apply.
Contact Us
If you have any questions or concerns about your shipment, please contact us at:
- Email: care@scentella.in
- Phone: 9716274732, 9818738770