Effective Date: 18 September 2024
Scentella (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website [Scentella.in] or use our services.
1. Information We Collect
- Personal Information: When you make a purchase, register for an account, or contact us, we may collect personal information such as your name, email address, shipping address, phone number, and payment details.
- Automatically Collected Information: We may collect certain information automatically when you visit our website, including your IP address, browser type, operating system, and browsing behavior on our site.
2. How We Use Your Information
We may use your information to:
- Process and fulfill your orders.
- Send you updates regarding your orders and promotions.
- Improve our website and services based on user preferences.
- Analyze customer behavior to enhance marketing strategies.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following cases:
- To trusted third parties that assist in operating our website, conducting business, or servicing you (e.g., payment processors, shipping partners), provided these parties agree to keep this information confidential.
- To comply with legal requirements or protect our rights.
4. Data Security
We implement appropriate technical and organizational measures to secure your personal data. However, no method of transmission over the Internet is completely secure, and we cannot guarantee its absolute security.
5. Cookies
We use cookies to enhance your experience on our website. Cookies help us understand how you use our website and enable us to offer personalized content and advertising.
6. Your Rights
You have the right to access, correct, or delete your personal information. You can do so by contacting us at care@scentella.in.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on our website with a new effective date.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
- Email: care@scentella.in
- Phone: 9716274732, 9818738770